Definitions

"Alkemico Pakistan", "we", "us", "our": refers to Alkemico Pakistan, the company operating this website.

"Customer", "you", "your": refers to any individual or entity that uses our website or purchases our products.

"Products": refers to all cleaning chemicals, personal care items, and related goods sold on our website.

"Website": refers to alkemicopakistan.com and all its associated pages.

Use of Our Website

By using our website, you confirm that:

  • You are at least 18 years of age, or are accessing the website under the supervision of a parent or guardian
  • You will use the website only for lawful purposes and in accordance with these Terms & Conditions
  • You will not use the website in any way that could damage, disable, or impair its functionality
  • You will not attempt to gain unauthorised access to any part of our website or its systems

We reserve the right to terminate or restrict access to our website to any user who violates these terms.

Product Information & Availability

We make every effort to ensure that product descriptions, images, and prices on our website are accurate and up to date. However:

  • Product images are for illustrative purposes only and may vary slightly from the actual product
  • We reserve the right to modify product formulations, packaging, or specifications without prior notice
  • All products are subject to availability. In the event that a product is out of stock after your order is placed, we will notify you and offer an alternative, delayed delivery, or full refund

Pricing

All prices listed on our website are in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed and paid for.

Promotional and discounted prices are valid only for the specified period and cannot be applied retrospectively.

Orders & Payment

When you place an order on our website:

  • You are making an offer to purchase the selected products at the listed price
  • We reserve the right to accept or decline your order at our discretion
  • An order is only confirmed once you receive an order confirmation email from us
  • We accept payment via bank transfer, EasyPaisa, JazzCash, cash on delivery, and other methods as displayed at checkout
  • Payment must be made in full before your order is dispatched (except for Cash on Delivery orders)

We are not responsible for any bank charges, transaction fees, or currency conversion costs that your payment provider may apply.

Delivery & Shipping

Delivery timelines, shipping charges, and related terms are detailed in our Shipping Policy, which forms part of these Terms & Conditions.

By placing an order, you agree to the terms of our Shipping Policy.

Returns, Refunds & Exchanges

Our Returns, Refunds & Exchange Policy outlines your rights and our obligations in the event of a return or refund. By placing an order, you agree to the terms of that policy, which forms part of these Terms & Conditions.

Product Use & Safety

All Alkemico Pakistan products must be used strictly in accordance with the instructions provided on the product label. By purchasing and using our products, you agree to:

  • Read and follow all label instructions and safety warnings before use
  • Keep products out of reach of children and pets
  • Store products in a cool, dry place away from direct sunlight
  • Not use products for purposes other than those specified on the label
  • Seek medical attention immediately if a product is ingested, inhaled, or causes skin or eye irritation

Alkemico Pakistan is not liable for any injury, damage, or loss resulting from improper use, misuse, or failure to follow product instructions.

Intellectual Property

All content on this website — including but not limited to text, images, logos, product names, branding, and designs — is the intellectual property of Alkemico Pakistan and is protected under applicable Pakistani and international intellectual property laws.

You may not reproduce, copy, distribute, or use any content from our website without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Alkemico Pakistan shall not be liable for:

  • Any indirect, incidental, special, or consequential damages arising from the use of our products or website
  • Loss of profits, revenue, business, or data
  • Damages resulting from courier delays, lost packages, or third-party service failures
  • Any loss or damage resulting from misuse of our products

Our maximum liability to you in any circumstance shall not exceed the value of the order in question.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from or relating to these Terms & Conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan.

Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon being posted on our website.

Your continued use of the website after any changes are made constitutes your acceptance of the revised Terms & Conditions. We encourage you to review this page periodically.