The Plain-Language Version of How We Do Business
We're a small cleaning-products business run out of Korangi, Karachi — not a large retailer with a legal team writing pages nobody reads. This page covers what you're agreeing to when you order from us: how WhatsApp ordering works, what we can and can't promise about pricing and products, and what happens if something goes wrong.
Last updated: September 2026
How Does Ordering Actually Work on This Site?
There's no account to create and no payment form on alkemicopakistan.com. You browse the products, then message us on WhatsApp with what you'd like. We confirm the price, the delivery cost for your area, and the expected timeline before anything is finalised — full detail on delivery is on our Shipping Policy page.
Using this site means you agree to these terms. If you don't agree with something here, the simplest thing is to message us on WhatsApp and ask about it before placing an order — we'd rather clear it up than have you order under the wrong assumption. For how we handle the information you share when you order, see our Privacy Policy.
What Can We Actually Promise About Pricing and Products?
Prices on this site are accurate as of the last update, but raw material costs shift, so the price we confirm with you on WhatsApp before you order is the one that applies — never a higher number sprung on you afterward. Product photos and descriptions are as accurate as we can make them, though small variations in bottle colour or label print can happen between production batches without changing what's inside.
- We reserve the right to correct a clear pricing or listing error before confirming your order.
- We can decline or cancel an order — for example if we're out of stock, or an address is outside where we currently deliver — and we'll tell you directly and sort out a refund if you'd already paid.
- Nothing on this site is a guaranteed medical or safety claim beyond what's on the product's own label and usage instructions.
Three Things Worth Knowing Before You Order
Our Content Is Ours
The photos, product writing, and Alkemico name and logo on this site belong to us. Share a link freely — copying it for another business isn't something we allow.
Use It for What It's For
This site is for browsing our products and placing genuine orders — not for scraping content, reselling under another name, or anything that isn't ordinary use of a shopping site.
We Stand Behind What We Sell
If something arrives damaged, wrong, or faulty, that's covered under our Refund & Return Policy — these terms don't take that away from you.
What Are We Responsible For, and What Are We Not?
We're responsible for delivering what you ordered, in the condition it should arrive in, and for standing behind it under our Refund & Return Policy if that doesn't happen. What we can't be responsible for is misuse of a product outside its label instructions, delays caused by a courier once a package has left our hands, or loss caused by something outside our control — things like a wrong address given to us, or events beyond anyone's reasonable control.
These terms are governed by the laws of Pakistan. We may update this page as the business grows or something in how we operate changes — the version live on this site at the time you order is the one that applies.
A Small Team You Can Actually Reach
These terms exist to be clear, not to hide behind.
Based in Korangi, Not a Legal Department
We're a small team in Mehran Town, Korangi Industrial Area — these terms were written by the same people who run the business, not outsourced boilerplate. Read more about who we are.
Ask Us Directly, Anytime
If any part of this page doesn't make sense, message us on WhatsApp and we'll explain it in plain terms — the same way we'd answer a neighbour who walked into our facility and asked.
Kept Current, Not Set-and-Forget
We review this page as the business changes, not once and never again. The version live here at the time you order is the one that applies.
Terms of Service Questions
It means there's no account to create and no payment page on this website. You message us on WhatsApp with what you want, we confirm the price and delivery cost, and the order is placed once you both agree — same as calling a shop and asking them to set something aside for you.
They're accurate as of when the page was last updated, but ingredient costs move, so we always confirm the final price with you on WhatsApp before you commit to anything. You won't be charged more than what's confirmed in that chat.
Yes, in limited situations — for example if we're out of stock on something, if a delivery address is outside where we can currently reach, or if there's a clear mistake in an order (wrong quantity, wrong price shown). If that happens, we'll tell you on WhatsApp and sort out a fix or a full refund, not just cancel and go quiet.
Alkemico Pakistan does. The product photos, the writing on each page, and the Alkemico name and logo are ours. You're welcome to share a link to our pages, but copying our content or photos for another business isn't something we allow.
Small differences in bottle colour, label print, or packaging batch can happen between production runs — the formula inside doesn't change. If what arrived is actually wrong, damaged, or not what you ordered, that's covered under our Refund & Return Policy, not just a colour-of-the-bottle difference.
These terms are governed by the laws of Pakistan. In practice, almost everything gets resolved directly over WhatsApp — that's genuinely the fastest way to reach us and sort something out.
Questions About These Terms?
Message us on WhatsApp — hum yahin hain.