What We Do With Your Information, Told Plainly
We are a small team in Korangi, Karachi, not a data company. This page covers exactly what we collect when you message us on WhatsApp or use our contact form, what we do with it, and how to ask us to delete it.
Last updated: September 2026
What Information Do We Actually Collect?
Only what you give us directly. If you order through WhatsApp, that is your name, phone number, and delivery address, along with whatever you type in the chat. If you use the contact form on this site, it is your name, an email or phone number, and your message. We do not collect anything beyond what you type in yourself.
We do not run analytics software, advertising pixels, or any script that follows you across other websites. The only cookie this site sets is a small technical one that lets the contact form show a success or error message after you submit it — nothing that builds a profile of you.
How Is This Information Actually Used?
To do the thing you contacted us for — confirm an order, work out delivery to your address, or answer whatever you asked on the contact form. If you have ordered from us before, we may keep a basic record so that a return or a repeat order goes faster the next time, covered in more detail on our Refund & Return Policy.
- We do not use your information for marketing messages you did not ask for.
- We do not sell, rent, or trade your information to advertisers or data brokers.
- Your delivery address is shared with our courier partner only to the extent needed to get your order to you.
- Browsing our product range does not require giving us any information at all — only placing an order or sending a message does.
Three Things Worth Knowing About Your Data
Never Sold, Never Rented
Your information stays with our own team. We have never sold it, and we are not going to start.
WhatsApp Stays Between Us
A WhatsApp order is a direct chat with our own team in Korangi — not routed through a call centre or a third-party system.
Ask, and We Delete It
Message us or email alkemicopakistan@gmail.com and ask us to delete your information. We will confirm once it is done.
How Do You Keep My Information Secure?
This site runs over a secure HTTPS connection, and the contact form goes straight to our own small team — nothing sits on a third-party marketing platform in between. We do not collect card numbers or payment details on this website at all, because there is no online checkout here to begin with; every order is placed and paid for directly with our team over WhatsApp, the same as it would be in person.
How Long Do You Keep My Information, and Can I Ask You to Remove It?
We keep information only as long as it is genuinely useful — generally, while your order is being handled, and afterward as a basic record in case you contact us again about it. We do not hold on to it indefinitely for no reason.
You can ask us at any time, on WhatsApp or by email at alkemicopakistan@gmail.com, to tell you what we have on file for you or to delete it. Since orders go through WhatsApp rather than an online account system, this is handled directly by our team rather than through an automated privacy portal.
A Small Team, Not a Data Company
This policy describes how we actually operate, not a template copied from elsewhere.
Based in Korangi
We are a small team in Mehran Town, Korangi Industrial Area — the same people who formulate and pack your order handle your information too. Read more about who we are.
No Hidden Third Parties
No advertising networks, no analytics vendors, no data brokers in the loop — just us, and our courier for delivering your order.
Reviewed as We Grow
If how we handle information ever changes, this page changes with it. The version live here at the time you order is the one that applies.
Privacy Questions
Whatever you give us to place an order or ask a question: your name, phone number, delivery address, and whatever you type on WhatsApp or our contact form. We do not collect anything beyond what you volunteer to us directly.
No. This site does not run analytics, ad-tracking, or marketing cookies. The only cookie in use is a small technical one that lets our contact form show you a success or error message after you submit it — it does not track you anywhere else.
No. We do not sell or rent your information, and we do not hand it to advertisers. It is used by our own small team to process your order or reply to your message, and by our courier partner only to the extent needed to deliver your order to you.
Yes. Messaging us on WhatsApp works the same way messaging any business on WhatsApp does — your number is visible to whoever you message, which is our own team handling orders, not a call centre or a third party.
Only as long as it is genuinely useful — to handle your current order, answer a question you asked, or keep a basic record in case you contact us again about a past order. We do not keep information indefinitely for no reason.
Yes. Message us on WhatsApp or email alkemicopakistan@gmail.com and ask us to delete what we have on file for you. We will confirm once it is done — there is no automated process to route through, just a direct message to a real person.
Questions About Your Privacy?
Message us on WhatsApp — hum yahin hain.